Support

What is nufa?
nufa helps you find out what shapes your mood. You note how you feel and what you do, and over time the app shows you connections you wouldn't spot on your own.

Who can read what I write?
Check-in notes are encrypted on your device with a key that never leaves your phone: nobody can read them from the database, us included. Mood and tracker values are not encrypted, so whoever administers the project can see them. The full details, with no shortcuts, are in the Privacy Policy.

I switched phones and my old notes are gone. Why?
The key that encrypts your notes stays on the device that wrote them and does not follow your account: after switching phones or reinstalling, earlier notes can no longer be decrypted, and the app tells you so in place of the note. Mood, trackers and history are unaffected. If you are about to change device, export your data from Settings first.

How do I delete my account?
You can delete it in the app's Settings: all the data attached to it is deleted too, and the action cannot be undone. Or write to nufasupport@gmail.com and we'll delete it for you.

Can I take my data with me?
Yes. Settings lets you export everything as CSV, whenever you like.

Why don't I see any insights yet?
Insights appear after a few days of check-ins: it takes enough data to find reliable connections between mood and habits.

Is nufa a therapy?
No. nufa is not a medical or therapeutic tool and does not replace professional advice. It's like an attentive friend that helps you understand yourself a little better. If you're going through a hard time, the app includes an SOS section with useful contacts.